Shipping Policy
• Order Processing: All orders are processed and shipped from our warehouse the next business day after your order is placed.
• Shipping & Delivery: We offer reliable shipping for all orders. A tracking number will be provided so you can follow your package every step of the way.
• Free Shipping: Enjoy free shipping on all USA orders over $65.
Returns & Exchanges
• Damaged Goods: Returns and refunds are only applicable if the goods have arrived damaged.
• How to Request a Refund: If your package arrives damaged, please take a photo of the damaged items and send it to our email: @jrantojomixsales@gmail.com. We will process your refund as quickly as possible.
• Lost Packages: A tracking number will be issued for all orders. If your order is lost during delivery, please contact your local UPS for assistance in locating your package. For any other inquiries, please reach out to us at @jrantojomixsales@gmail.com.